At Clariss Travels, we value the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from our store. By using our website or purchasing from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information from our customers in various ways, including when you register on our website, place an order, or sign up for newsletters. The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, and other details you provide when placing an order.
  • Payment Information: While we offer cash on delivery as the only payment method, we do not collect or store any sensitive payment details. Payment is made in person upon delivery.
  • Usage Data: Information regarding how you interact with our website, such as browsing activity, IP address, and device type.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your orders, arrange delivery, and provide you with the best service.
  • Customer Support: To assist with any inquiries, concerns, or requests regarding our products and services.
  • Marketing Communications: To send promotional emails, newsletters, and updates about new products or offers. You can choose to opt out of these communications at any time.
  • Website Improvement: To enhance your experience on our website by analyzing how it is used.

3. Data Protection

We take the security of your personal information seriously. Our website uses industry-standard security measures to protect your data, including encryption and secure server protocols. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners or service providers who assist in the operation of our website or processing of your orders. These third parties are required to keep your information confidential and use it only for the purposes specified by us.

5. Opt-Out Instructions

You have the right to opt out of receiving marketing communications from us at any time. If you no longer wish to receive promotional emails or newsletters, you can:

  • Click the “Unsubscribe” link at the bottom of any email we send.
  • Contact us directly at [[email protected]] and request to be removed from our email list.

Additionally, you can opt out of the collection of certain data by adjusting your browser settings to limit tracking or prevent the use of cookies.

6. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you, remember your preferences, and improve the functionality of our website. You can manage or disable cookies through your browser settings. Please refer to our Cookie Policy for more information on how we use cookies.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will securely dispose of it.

8. Your Rights

As a customer, you have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections or updates to your personal information.
  • Request the deletion of your personal data, subject to certain legal restrictions.

If you wish to exercise any of these rights, please contact us at [[email protected]].

9. International Transfers

As Clariss Travels operates worldwide, your personal information may be transferred, stored, and processed in countries outside of your home country. By using our website and services, you consent to the transfer of your data internationally.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at [email protected].